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What to expect

From the customer’s first email or phone call to Helpful Handyman, through to completion of the project and beyond, we seek to build a working relationship with our customers and meet their expectations.

Some of the ways we endeavor to meet our customers expectations are with systems that allow us to provide a timely accurate written quote, keep track of their projects progress, keep accurate customer contact info, and be able to invoice the customer for exactly the services they received.

  • When you first contact helpful Handyman for a quote, you will be asked for your contact info, the address where the work is being done and an email address we can email the quote to. We will arrange a time to look at the project and hopefully meet you at that time
  • After we have the information about your project from the site visit, we will work out an overall price based on the time and material involved in each phase of the work. Using a spread sheet, all the costs are added up and that file is then used to make up a Quote or Contract  that is emailed to you. After you accept the quote we arrange to get a signed copy of the contract and we schedule a time to get the work completed.
  • During the work process on site we endeavor to keep the site as clean as is practical and to disturb your home as little as possible.
  • Payment for small projects is expected on completion of the work.
  • For large projects a partial payment may be expected part way through the project.
  • An invoice will usually be emailed to you when the project is completed and any remaining balance is due at that time.

We hope that your introduction to Helpful Handyman will be so rewarding that you will want to share it with others. We thank you for any referrals!

Please feel free to contact us for more information.